Privacy Policy for Reddy Anna Book

Last Updated: 08 September 2026

Effective Date: 08 September 2026

Version: 2.0

1. Introduction

Welcome to Reddy Anna Book (“we,” “us,” “our,” or “the Platform”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you access or use our online gaming and betting platform at www.reddyannaa.in (the “Website”) and our mobile application (the “App“).

By accessing or using Reddy Anna, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

This policy applies to:

• All users of Reddy Anna Book (the “Platform”)
• Visitors to our Website and App
• Registered users with a Reddy Anna ID
• VIP Club members and affiliates

Legal Compliance: This Privacy Policy complies with:

• Information Technology Act, 2000 (India)
• Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (IT Rules, 2021)
• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Promotion and Regulation of Online Gaming Act, 2025 (PROG Act)
• Promotion and Regulation of Online Gaming Rules, 2026
• Applicable state and central gaming regulations in India

2. Important Notice for Minors (Under 18 Years)

2.1 Age Restriction

Reddy Anna is strictly for adults aged 18 years and above. We do not knowingly collect personal data from individuals under 18 years of age, and we do not permit minors to use our platform for real-money gaming or betting activities.

2.2 No Collection of Children’s Data

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), a “child” is defined as an individual who has not attained 18 years of age. We do not:

• Collect personal data from children under 18
• Process data of users known to be minors
• Allow behavioral monitoring or targeted advertising to children
• Permit minors to register, deposit, or place bets on our platform

2.3 Age Verification

We implement age-gating measures to prevent minors from accessing our services:

• Self-Declaration: Users must confirm they are 18+ during registration.
• KYC Verification: Government ID verification for withdrawals above ₹10,000 confirms age 18+.
• Parental Consent: If we discover a minor has registered, we will delete their data immediately. We do not grant real-money gaming access even with parental consent.

2.4 If You Are a Parent or Guardian

If you believe your child (under 18) has provided personal data to us, please contact us immediately privacy@reddyannaa.in or call our Grievance Officer at +91 9414777777. We will investigate and delete any minor’s data within 24 hours.

3. Information We Collect

3.1 Personal Information You Provide

• Registration & Account Information: Full name, mobile number (verified via OTP), email address (optional), date of birth, Reddy Anna ID, and password (encrypted).
• KYC Verification Data (For Withdrawals > ₹10,000): PAN card number, [Aadhaar Redacted] verification (only the last 4 digits are visible; the full number is encrypted), bank account details, and a selfie with your PAN card (if required).
• Financial Information: UPI ID (GPay, PhonePe, Paytm, BHIM), bank account details, Paytm Wallet number, cryptocurrency wallet addresses, transaction history, and payment preferences.
• Profile & Preferences: Preferred language, betting preferences, communication opt-ins, and VIP Club status.

3.2 Information Collected Automatically

• Device & Technical Information: Device type, browser type/version, operating system, app version, device identifiers (IMEI, MAC address), IP address, and network information.
• Usage & Activity Data: Pages visited, time spent, clicks, betting history, login timestamps, session duration, and feature usage.
• Location Information: Approximate location derived from IP address to verify state/region compliance. (We do not collect precise GPS data without explicit permission).
• Cookies: Essential, Preference, Analytics, and Security cookies. (See Section 9).

3.3 Information from Third Parties

• Payment Processors & KYC Partners: UPI providers, banks, crypto exchanges, and government-authorized identity verification services.
• Security & Analytics: Fraud prevention services, Google Analytics, Firebase, and Mixpanel.
• Customer Support & Marketing: WhatsApp Business API, live chat platforms, and marketing partners (with your consent).

4. How We Use Your Information

4.1 Primary Purposes

• Service Delivery: Create your Reddy Anna ID, verify identity/age, process transactions, maintain wallet balances, and enable platform access.
• Security & Fraud Prevention: Detect fraudulent transactions, verify devices, monitor suspicious betting patterns, enforce age restrictions, and protect against money laundering.
• Legal Compliance: Comply with IT Rules 2021, DPDP Act 2023, PROG Act 2025, and tax laws, and respond to lawful government requests.
• Customer Support: Resolve deposit/withdrawal issues, assist with logins, and manage account verifications.

4.2 Secondary Purposes (With Your Consent)

• Platform Improvement: Analyze usage patterns to optimize performance and test new features.
• Personalization: Recommend betting markets and customize settings.
• Communications: Send promotional offers, platform updates, and betting insights. You can opt out of promotional communications at any time.

5. How We Share Your Information

5.1 Third-Party Service Providers

We share data with trusted third parties bound by strict data protection contracts:

• Payment Processors: GPay, PhonePe, Paytm, banks, and crypto exchanges to process transactions safely.
• KYC Partners: Government-authorized identity verification services.
• Infrastructure: AWS, Google Cloud, and Cloudflare for secure hosting and CDN delivery.
• Legal Authorities: Ministry of Electronics & Information Technology (MeitY), law enforcement, and tax authorities (only when required by lawful order).

5.2 What We Do NOT Share

• We do not sell your personal data to third parties.
• We do not share your password with anyone, including our staff.
• We do not share your full government identification numbers in plain text.
• We do not allow behavioral targeted advertising to children under 18.

6. Data Security & Protection

We implement industry-leading security to protect your data:

• Encryption: 256-bit SSL encryption, the TLS 1.3 protocol, and encrypted storage for all sensitive financial and identification data.
• Access Controls: Multi-Factor Authentication (MFA) for staff, role-based access, and strict audit logs.
• Network Security: Advanced firewalls, DDoS protection, and regular third-party penetration testing.
• Data Storage: All user data is stored on secure, redundant servers physically located within India.

7. Data Retention & Storage

7.1 Retention Periods

• Active Accounts: Data is kept as long as your account is active.
• Inactive Accounts: Data is retained for up to 3 years after the last login (required by IT Rules 2021).
• KYC & Transactions: Retained for 5 years for tax, audit, and anti-money laundering (AML) compliance.
• Analytics: Anonymized data is retained for 26 months.

7.2 Account Closure

You may request account closure by emailing privacy@reddyannaa.in. Account access is disabled immediately, and personal data (name, email, and mobile) is deleted within 30 days. Financial and KYC records must be retained for 5 years by law.

8. Your Rights & Choices

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

1. Right to Access: Request a copy of your personal data and transaction history.
2. Right to Correction: Update inaccurate information (e.g., email, bank details).
3. Right to Erasure: Request deletion of your data (subject to legal retention limits).
4. Right to Withdraw Consent: Opt-out of marketing and analytics tracking.
5. Right to Data Portability: Receive your data in a structured format (CSV, JSON).
6. Right to Grievance Redressal: File a complaint with our Grievance Officer.

9. Cookies & Tracking Technologies

We use cookies to maintain your login session, save preferences, and analyze platform usage.

• Essential Cookies: Cannot be disabled (required for site function).
• Preference & Analytics Cookies: Can be managed in your browser or app settings.
• Marketing Cookies: Only active with your explicit consent.

10. Third-Party Links & Services

Our platform may contain links to third-party payment processors or social media. We are not responsible for the privacy practices of external websites. We encourage you to read the privacy policies of GPay, PhonePe, Paytm, and other external services when you use them.

11. International Data Transfers

In compliance with the DPDP Act 2023 and IT Rules 2021:

• All critical personal data is stored on servers located within India.
• No cross-border transfer of personal data occurs without your explicit consent, unless strictly required by Indian law.

12. Changes to This Privacy Policy

We may update this policy to reflect legal or technological changes. We will notify you of material changes via email or an in-app banner at least 30 days before they take effect. Continued use of the platform constitutes acceptance of the updated policy.

13. Contact Us & Grievance Officer

If you have questions, wish to exercise your rights, or need to file a complaint, please contact our Grievance Officer:

• Email:privacy@reddyannaa.in
• Phone/WhatsApp: +91 9414777777
• Live Chat: Available 24/7 on the App/Website

Grievance acknowledgment occurs within 24 hours; resolution is targeted within 15 days.

14. Additional Disclosures (IT Rules, 2021 Compliance)

• Withdrawals: Processed in 10-30 minutes for UPI. Minimum limits apply. No fees are charged.
• KYC Procedure: Mandatory for withdrawals above ₹10,000 to prevent fraud and money laundering.
• Deposit Protection: User funds are kept in segregated bank accounts and processed via RBI-authorized gateways.
• Responsible Gaming: We offer self-exclusion tools, deposit limits, cooling-off periods, and session timers.

15. Legal Disclaimer

Gambling involves financial risk. Past performance does not guarantee future results, and betting should be treated as entertainment. You are solely responsible for ensuring that online betting is legal in your specific state or region. Reddy Anna operates in compliance with Central Indian laws, but state-specific regulations may apply to you.

16. Acceptance of This Privacy Policy

By accessing or using Reddy Anna Book, you acknowledge that you have read this policy, understand how your data is handled, confirm you are 18 years or older, and agree to our Terms & Conditions.

17. Quick Reference Summary